GDPR - General Data Protection Regulation

Last updated : 16/05/2026

1. WAIAM’s Commitment

WAIAM SARL places particular importance on the protection of personal data belonging to users, visitors, customers, prospects, and partners of the website www.waiam.io.

The GDPR, or General Data Protection Regulation, is the European regulation governing the collection, use, storage, and protection of personal data within the European Union.

This page presents WAIAM’s general commitment to GDPR compliance. Detailed information about collected data, purposes, recipients, and retention periods is provided in the Privacy Policy.

2. Principles Applied

As part of its activities, WAIAM undertakes to apply the essential principles of the GDPR:

• process data lawfully, fairly, and transparently;
• collect only the data that is necessary;
• use data for clear and legitimate purposes;
• retain data for a limited period;
• ensure the security and confidentiality of information;
• allow users to exercise their rights;
• not sell users’ personal data.

3. Data Concerned

The personal data concerned may include information provided by the user when using the website, completing a contact form, placing a pre-order, or communicating with WAIAM.

This may include identity information, contact details, delivery information, pre-order follow-up information, and exchanges with customer support.

WAIAM limits data collection to the information necessary to process requests, ensure commercial follow-up, manage pre-orders, organize delivery, and comply with legal obligations.

4. Data Controller

The data controller is the organization that determines the purposes and means of processing personal data.

For the website www.waiam.io, the data controller is:

• WAIAM SARL
• 111 Avenue Victor Hugo 75016 Paris — France
• SIREN No. 101574218 — RCS Paris
• Intra-community VAT number: FR 76101574218
• Email: contact@waiam.io

5. User Rights

In accordance with the GDPR, users have rights over their personal data, including:

• right to information;
• right of access;
• right to rectification;
• right to erasure;
• right to object;
• right to restriction of processing;
• right to data portability, where applicable.

6. Exercising Rights

To exercise their rights, users may contact WAIAM at the following address: contact@waiam.io

The request must clearly indicate the right concerned and allow the person making the request to be identified.

WAIAM may request additional information only where necessary to verify the requester’s identity or properly process the request.

7. Security and Confidentiality

WAIAM implements reasonable measures to protect personal data against unauthorized access, loss, modification, disclosure, or misuse.

Data is processed only by authorized persons or service providers, within the limits necessary for the operation of the website, the processing of requests, pre-orders, payments, customer support, and legal obligations.

8. Processors and Third-Party Services

WAIAM may use technical or commercial service providers to perform certain website functions, including hosting, forms, secure payment, pre-order follow-up, logistics, or support.

These providers act only within the scope of the services necessary for WAIAM’s activity and must process data in accordance with applicable rules.

9. Transfers Outside the European Union

Some technical services or service providers used by WAIAM may be located outside the European Union or may process data from a third country.

Where necessary, WAIAM ensures that such transfers are governed by appropriate safeguards in accordance with applicable data protection rules.

10. Complaint to the Competent Authority

If a user believes that their rights are not being respected or that the processing of their personal data does not comply with the GDPR, they may file a complaint with the competent data protection authority.

In France, the competent authority is the CNIL.

11. Updates to This Page

WAIAM may modify this page to reflect changes to the website, services, internal organization, service providers used, or applicable regulations.

The applicable version is the one published on the website www.waiam.io at the time of consultation.